The Competella CS for SfB is a very advanced suite of products which is used by small organizations from 50 to large and global enterprise companies with up to 100.000 SfB users, providing advanced routing of contacts to subject matter experts with the power of Contact Center Enterprise, Attendant Console, Contact Center Workgroup and Office user add-ons.

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Bridge Operator Console is designed to be an attendant console solution for Lync 2013 and Skype for Business. It talks with your existing Skype for Business (Lync) client, and your Microsoft Exchange Server calendars and contacts (with optional Exchange Connector) . By combining all of your company's status information into a single source, the

Competella Sweden AB (HQ) Fleminggatan 48. 112 33 Stockholm +46 8 465 010 40. Org. No. 556781-5070 . Competella International Sales.

Competella attendant console

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Below you can explore some of our customer case studies from various sectors and from different countries. If you want more examples just contact us. The Competella Attendant Console is part of the Competella Communication Suite for Teams which is currently undergoing certification for Teams and it works with both MS Calling plans as well as Direct Route. The Competella Attendant Console is a product in the cloud based Competella Communication Suite which is natively POWER integrated to Teams and offers advanced call distribution and a user-friendly interface which is key to deliver superior service to callers and the organization stakeholders. On these webinars you will get to know more about the Competella Attendant Console.

With our Unified Communications Suite we help customers migrate from their legacy PBX in their own pace to Skype for Business and the Competella UCS.

Attendant Console and Contact Center solutions for Microsoft Teams in the Cloud. | We have Microsoft Teams in the DNA of our products Competella is a native Microsoft Teams (Skype for Business Contact Center Solution for excellent customer service for Microsoft Teams.

Competella attendant console

2 Competella Multimedia Attendant tekvizion Labs successfully completed Admin og support modul - inkludert i Competella Management Console (MC) Ikke 

Competella attendant console

A Contact Center and Attendant Console solution for excellent customer service with Microsoft Teams. The Competella Communication Suite is a high-end Teams Contact center solution as well as a well-proven Attendant Console function used by many companies who wants features and functions beyond the level of what comes natively with Microsoft Teams. It includes both skilled based routing, IVR, realtime statistics as well as historical statistics for analysis of your customer service. The Competella Attendant Console is designed and developed based on input from a large number of receptionists who has hands-on experience with the features required by a switchboard to be able to support the company in delivering precise service for callers to the company's main number. The Competella Attendant Console is designed and developed based on input from a large number of receptionists who has hands-on experience with the features required by a switchboard to be able to support the company in delivering precise service for callers to the company's main number. The Competella Attendant Console supports the receptionists with a full overview of the current call, calls waiting, logged-on receptionist status, the organization including Skype for Business and Cisco Concept. The Competella Unified Communication Suite offers complementary applications and extended functionality on top of the Microsoft Lync.

Competella attendant console

Competella AB, Stockholm, Sweden. 76 likes · 8 talking about this · 9 were here. Competella is an IT-company specialized in developing Contact Center and Attendant solutions for Microsoft Teams- and Competella contact center workgroup. Competella attendant console. office user add-ons. Read more about Competella . Cellip Manuals Phone: 020 3318 1150 Address Cellip 120 High Road, East Finchley N2 9ED London.
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Competella attendant console

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76 likes · 8 talking about this · 9 were here. Competella is an IT-company specialized in developing Contact Center and Attendant solutions for Microsoft Teams- and Competella contact center workgroup. Competella attendant console. office user add-ons.
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With our Unified Communications Suite we help customers migrate from their legacy PBX in their own pace to Skype for Business and the Competella UCS.

enhance call routing, advanced directory search and mobile network integration. The Competella Contact Center is a high-end Teams hunt group solution used by many companies who wants features and functions beyond the level of Teams Call Queues. The Competella Contact Center includes the following functionality: - Multiple incoming voice queues - Multi lingual queue welcome messages, hold messages, queue closed messages. Competella AB, Stockholm, Sweden.


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Hedensted Kommune • Favrskov Kommune Competella var i øvrigt den første i verden der blev ”Qualified by Microsoft” inden for området; ”Attendant Console for  

Sign-up! This privacy policy explains how Competella processes your personal information. The policy applies to everyone that uses our services, visits our website or communicates with us via email, phone, social media or other channels. Competella is working closely with partners for marketing and sales and have technology cooperation and partnership with platform vendors and operators. The company is an ISV Development Partner to Microsoft, participating in the Microsoft Unified Communications Metro program. Attendant Console Bridge Operator Console Video Demo Add-Ons BOC Exchange Connector BOC Group Messaging BOC EMR/HMR HL7 Medical Connector BOC Connector for Dynamics CRM Related Links Request a Price Quote Request an Interactive Web Demo Request a Trial Key Competella AB, Stockholm, Sweden.

Attendant Console. Attendant Console solutions act as a central point in an enterprise for managing all attendant console applications. Attendant Console solutions must meet the Skype for Business and Skype for Business Eco-System interoperability requirements successfully to get certified for Skype for Business ISV program.

Competella is an IT-company specialized in developing Contact Center and Attendant solutions for Microsoft Teams- and Bridge Wallboard - for Microsoft Teams. Bridge Wallboard is a companion application for Microsoft Teams users. Wallboard allows you to monitor groups of users presence status in a single window. With Wallboard you can easily see the groups availability for incoming calls, making it a perfect application for contact center, and call center users. 2015-12-22 Attendant Console for Microsoft Teams. With the addition of direct routing for Microsoft Teams, it is now possible to have great 3rd party applications like Bridge Operator Console available for … When choosing an attendant console there are several factors to consider. Number of operators - How many users will be running the software at 1 time.

Bridge Communications makes Bridge Operator Console, the leading attendant console solutions for Skype for Business (Lync) and Cisco Unified Communications CUCM Competella Communication Suite is integrated through the Graph Communications API and provides amongst other the calendar consolidated view as well as a Teams presence. Competella Communication Suite is located in Azure and offered as a public SaaS cloud to end-customers. Re: Attendant Console along with Microsoft Teams Competella AB, Stockholm, Sweden. 78 likes · 1 talking about this · 9 were here. Competella is an IT-company specialized in developing Contact Center and Attendant solutions for Microsoft Teams- and Bridge Communications makes Bridge Operator Console, the leading attendant console solutions for Skype for Business (Lync), RingCentral and Cisco Unified Communications CUCM Welcome to Competella's Self Service Support!